Five steps
Each step ends with something in writing, so nothing is left to guesswork.
Discovery call
30 minutesLearn how your team works today and what's slowing it down.
Tell us what you'd hand off first.
Written proposal
After the callSend scope, team size, hours covered and one fixed monthly price.
Review it and ask anything.
Team & training
Before go-liveAssign and train your team on your systems, scripts and standards.
Share access and a walkthrough of your process.
Pilot
First weeksGo live on one process with close daily check-ins.
Give quick feedback while the team settles in.
Scale
OngoingSend a written report every week and add roles as you grow.
Decide what to hand off next.
Your 9 to 5
is our shift
Our shifts line up with American, British and Australian business hours. When your customers call, someone answers.
What we need from you
Very little. Most clients are set up after a single walkthrough.
System access
Logins to the tools the team will work in.
Your process
SOPs, scripts or a recorded walkthrough.
One point of contact
Someone the team can ask during the pilot.
Early feedback
A few minutes a day in the first weeks.